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Magento Commerce

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Customer Service

Shipping & Delivery
5-7 BUSINESS DAYS - FREE on all orders (Domestically)
5 BUSINESS DAYS - $6.95
3 BUSINESS DAYS - $14.95
2 BUSINESS DAYS - $19.95
Delivery to P.O Boxes
In some cases orders for shipment to P.O boxes may take longer to be approved. Since FedEx does not deliver to P.O. Boxes, these orders will be delivered via another method such as U.S.P.S.
Holiday Deliveries
Most parcel delivery services do not deliver on certain holidays such as Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Your package will be delivered on the next regular shipping day following the holiday.
Out of Stock
We stock a high level of inventory to ensure rapid delivery, but on occasion, we may be temporarily out of stock on a device that is in high demand. In those circumstances, we will not hold your order to wait for an out of stock item, and you may receive your order in two shipments.
Privacy & Security
We promise that:
- We will only ask for personal information required to complete your order.
- We will use security safeguards such as SSL encryption to protect your information.
- We will never use your personal information for the purpose of spam.
Links
This site may contain links to other Web sites whose information practices may be different than ours. Our privacy policy does not cover these third parties' use of information. Visitors should consult the other companies' and sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
Security
We have put in place multiple levels of physical and electronic security to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. These measures include secure web pages, VeriSign SSL certificate ensuring the privacy and security of order information, and HackerSafe certification.
Returns & Replacements
GENERAL RETURN POLICY: 7 days allowance from purchase date for all returns. E-Mail us promptly to obtain a Return Authorization Number. A re-stocking fee of 10% applies on all returns except when item is defective or has been erroneously shipped. Purchase amount is credited upon our receipt of both product and packaging in original condition. If an item is defective or erroneously shipped by us, upon receipt of the same we will refund you for return shipping up to $5.00.

Website Errors: Cell-Site Communications shall have the right to refuse or cancel any orders placed for product listed at the incorrect price and /or incorrect information, including product availability.
Ordering, Payment, Pricing and Promotions
Why travel around town, deal with unskilled clerks and wait forever to pay inflated prices? Why stress? Above all, we want to make your life easier by allowing you to find your product through a user-friendly online catalog and order from the comfort of your own screen!

Once the orders have been completed you will get an E-Mail within 24 hours with an order conformation number. Payment methods that are currently accepted are all through Pay-Pal, whether it be credit card, bank account transfer or from your Pay-Pal account. Once the payment has been cleared through our system, which can take up to 24 hours although in most cases it’s instant, your order will be processed and mailed out to you promptly.

Orders that have discounted but out of stock items will be held and processed as soon as the item is in stock again with the honored sale price.

Some of our items are on sale through a certain period or until the item is sold out. If a customer purchases these products after the deadline of a sale, or right after we ran out of stock, the customer will have the option to cancel the order or to purchase the item at its regular selling price before any discount.